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Access to purchased libraries on the PlugInGuru website.


RobertPeveler
(@robertpeveler)
Estimable Member
Joined: 2 years ago
Posts: 127
Topic starter  

I have noticed that after buying my latest library, my first ever purchase is now no longer visible in my account on the site.  It looks as if there is a finite capacity for libraries to be displayed, and at 4 pages I have reached it.  If I buy any more libraries I will have to remember what I have and ask you for a download if I ever need to reinstall - not really practical.  Can this be fixed, and if so, can you let us know when we might expect that to happen?  Thanks!!


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TaylorHarris
(@ti22y)
Member Admin
Joined: 2 years ago
Posts: 35
 

Hey @RobertPeveler

I am sorry that this issue is taking some time. I have reached out to our web developer and I am anticipating a response from him soon. I apologize for the inconvenience and assure you we are working on fixing it. Thanks for your patience.

Kindly,

Taylor Harris

PlugInGuru Staff


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RobertPeveler
(@robertpeveler)
Estimable Member
Joined: 2 years ago
Posts: 127
Topic starter  

Thank you!


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TaylorHarris
(@ti22y)
Member Admin
Joined: 2 years ago
Posts: 35
 

Hey Robert, I wanted to update with your with some feedback I receive from another user. 

"I would like to say, the problems i had with finding downloads on page 2 from the website on google chrome had to do with a curious little 3rd party adblocker app inside of chrome. it blocked the taps for paging to the next downloads. It was impossible to find those buttons at the end of the page. I think it has to do with scripting. i never experienced such a problem with other websites."

So it sounds like it is ad blocking software that is impeding you from seeing the page links. I suggested checking your settings in your browser. 

Thanks for your patience and support.

Kindly,

Taylor Harris

PlugInGuru Staff


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