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Big problems with Unify in Reason 12


cocoazenith
(@cocoazenith)
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It was the second time today that I lost about 20 minutes worth of work because of Unify in Reason 12 for a total of 40 minutes...

The first time I just wanted to add a Unify to a new track. It crashed. The second time was just to open a Unify instance in an older song.
Reason crashed again.

I decided to see what's happening. And right now my the DAW crashes every single time I try to put Unify on a new track
or try to open its window from songs in which it's already in...

 

 


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getdunne
(@getdunne)
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@cocoazenith

I'm sorry to hear you're having such trouble. Does the Unify stand-alone app still run perfectly?

If it were me, I would probably reboot the computer and re-install Unify (you won't have to re-enter license key, etc.), just in case any files got messed up.

Are you on Mac or Windows?


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cocoazenith
(@cocoazenith)
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I'm on MacOS Catalina. Standalone runs fine...

However I've always had performance issues with Unify in Reason (from 10 to 12).
Dropouts and crackles when minimizing the Reason window while the audio still played
and going to Safari or some other software. I must mention that this does not happen
with any other plugin...And now this...I'll try to reinstall it.

I also have a library activated. Will I have to re-activate that after re-install?
Also, re-installing meaning deleting all of the old files and making a fresh install, right?


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PlugInGuruForums
(@pluginguruforums)
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I just spent the last 30 minuets building a dance track in Reason 11.3.9d22 that has 10 Unify tracks doing just a simple 4 bar loop and I have not crashed a single time. Everything is working exactly as expected. I grabbed the lower Right corner of Reason's complete window and was moving it to the rhythm of the track and not hearing a single crackle.

 

My first guess if you are having these kinds of issues is that the version of Unify Reason is calling up is potentially an older version? When you open the UI of Unify inside of Reason, in the upper Left is the Unify version at 1.6.2? We've had some of the issues you're describing in the past but Shane has put in some major elbow grease to iron these out and working with Unify inside of Reason (for me) is very enjoyable and sounds great.

 

I'd suggest going here ( https://www.ilio.com/unify-updates) and download the 1.6.2 Updater (not full installer) and simply run it with Reason and all other music applications closed. It will overwrite the plug-ins and application and other files needed and fingers crossed this works for you.

If there are still problems then we need to look at your audio settings. You are describing problems that happen when your computer is being asked to work REALLY hard. So the other place to look is your audio card buffer size - I'm working at the default buffer size of 512 samples. If you have it at at 64 samples then you will hear crackling (I hear it when I change buffer to a size that small). So that would be my guess as to what might be a potential issue for you.

 

Hope this feedback helps.

- John "SkipPy" Lehmkuhl

Life is Sound / Sound is Divine
www.pluginguru.com


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cocoazenith
(@cocoazenith)
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@pluginguruforums

Thanks for the answer. 

Sadly i already did everything you're mentioning. I am running Unify 1.6.2 downloaded from my pluginguru.com account. I updated my older version (1.5) to it rather than making a fresh install. I am running Reason with a buffer of 512 samples.  I am running the Unify VST inside an empty Reason project with only Safari besides it, with only 1-2 tabs open. 

Indeed Reason 11.3.9 might be the most stable version yet but I did not use it as much as Reason 10.4.1 which had the dropouts problem
the same as Reason 12.2.2. I don't think I want to go back to an older version though just for this. Moreover this does not happen with any of the others VSTs I own...

Posted by: @pluginguruforums

Shane has put in some major elbow grease to iron these out and working with Unify inside of Reason (for me) is very enjoyable and sounds great.

This is comforting. I guess will try some more guess-work/re-installations and hopefully I will be manage to run it without issues...


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cocoazenith
(@cocoazenith)
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Alrighty, so after reinstalling, the crashes (when loading an empty Unify VST) are gone. So far so good.

And I've also found the thing that's causing the dropouts:

Roland Cloud plugins! Loaded into the Unify VST in Reason. Ironic really, as wanting to use Roland's stuff in Reason
was what made me buy Unify in the first place almost two years ago (Reason still doesn't support VST3).

It would be great if you guys can replicate this behaviour.


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cocoazenith
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Oookay now. I changed the topic name yesterday to "Roland Cloud plugins in Unify cause Reason dropouts" but I have to change it back to the original right now because the crashes started occuring yet again 🙁

The only thing that has changed is the following: I've installed a Unify library!
Reason crashed 4 times in the last 10 minutes.

1. First an empty project, just loaded an empty Unify in it and tried calling up the Unify window. Crashed.

2. Second time again an empty project, loaded an empty Unify. Called the window. All good until now. Called up a Unify factory preset. Played a little.
Crashed!

3. Third - same behaviour as number 1.

4. Loaded Unify in empty project. Open window. Called a  preset. Closed the window. Managed to write some midi. Upon recalling the Unify window again, it crashed...

This is happening on a freshly installed and freshly activated Unify two days ago...I guess I'll reinstall Reason 12 as well...but I don't see how that would change things. Maybe it's Catalina at fault? Maybe Mojave is more stable?

 


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getdunne
(@getdunne)
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@cocoazenith Do you get any crash reports from MacOS? If so, please zip and attach here.


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cocoazenith
(@cocoazenith)
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After more trials I think I've gotten to the bottom of this. The crash behaviour happens when there are Unify Libraries
installed and they have not been activated ye.

Video with unactivated libraries:

https://youtu.be/5Mvt-_FR9a0

Video with activated libraries:

https://youtu.be/hJmAqJoU0tw


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getdunne
(@getdunne)
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@cocoazenith

Thank you for figuring this out!

Under the circumstances, I would suggest activating new libraries only using the stand-alone version of Unify, and of course, making sure to activate ALL libraries.

When a new library is added by drag/dropping a .guru file, a small XML file is put into the Libraries folder, which triggers a pop-up "reminder" notice that one or more products require activation. It would appear that Reason has a big problem with this pop-up. Who knew?


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cocoazenith
(@cocoazenith)
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Posted by: @getdunne

@cocoazenith

Thank you for figuring this out!

Under the circumstances, I would suggest activating new libraries only using the stand-alone version of Unify, and of course, making sure to activate ALL libraries.

When a new library is added by drag/dropping a .guru file, a small XML file is put into the Libraries folder, which triggers a pop-up "reminder" notice that one or more products require activation. It would appear that Reason has a big problem with this pop-up. Who knew?

No problem. Glad this is sorted. Indeed those XMLs in the root folder were making problems even after moving the library contents to the Bin.

Now about that Roland Cloud issue... 🤣


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