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Library selection drop down not functioning in Unify 1.1.3 freestanding


bwheeler350
(@bwheeler350)
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Freestanding Unify 1.1.3, Windows 10, 64 bit, the Library selection drop down in the browse area (just below the heart icon and reset all and lightning bolt icon) displays the default "All Lbiraries." When I click to select (for example) just the Cloudcity library, no choice list drops down. Just a dead area as far as the mouse click goes. In contrast, when I use Unify 1.1.3 as VST in Studio One, the Library selection box does produce a drop down choice list. That allowed me to preview the new patches. I do have libraries on a separate SSD drive from my system drive. In freestanding, all the patches appear to be present and can be selected in the browse by category/tag/author sections.

I think this may have been present earlier, but I had not attempted to narrow the choices by Library.

If this is due to anything I have done, let me know. Otherwise, consider adding to bug repair task list. If any other information would help, let me know.

Thanks,

Robert Wheeler


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getdunne
(@getdunne)
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Joined: 2 years ago
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@bwheeler350

This is most unusual. No one else has ever reported anything quite like this.

Please tell us a bit more about your computer setup. Are you using an unusual monitor or mouse? Do you have any special accessibility features turned on (for e.g. low vision accommodation)?

Location of Unify files, SSD, etc. all sounds fine, and would not affect the stand-alone differently than the Unify plug-ins.


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bwheeler350
(@bwheeler350)
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@getdunne

Main monitor BenQ SW321C 384 c 2160, connected via DisplayPort cable, color calibrated with X-Rite display pro, windows scale set to 175%. Unify standalone displays on this one. Unify within Studio One as VST also displays on main monitor (and drop down works without any change in monitor settings).

Secondary monitor Dell 308WFP 1920 x 1200, windows set to scale at 100% and to extend primary monitor across secondary.

Mouse wired Staples brand generic mouse, nothing unusual.

Impact Nektar LX88+ midi keyboard via USB.

Audio via PreSonus Audiobox iTwo also USB.

This might be a CLUE: out of curiosity while writing this response, I opened Unify standalone again and confirmed the Library drop down is not working on the main monitor. I then dragged Unify over to the secondary monitor. There, the Library drop down works just fine. Then I dragged Unify back over to the main monitor and the Library drop down continued to work fine (!). I closed Unify and did the same again, with the same results.


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bwheeler350
(@bwheeler350)
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Additional observations that might help GUI module debugging:

When the libraries drop down is inactive on the main monitor, the reset all button is non-functional as well and does not display tool tip when hovering over it. The rebuild patch database icon also does not display a tool tip when hovered over it. The heart icon does toggle the patch list to show favorite patches. But all of these work when Unify is moved to the main monitor.

When moved back to the main monitor, the functionality of the libraries drop depends on what I have done when on the secondary monitor. If I have filtered to a subset of patches (a tag, for instance), then moving back to the main monitor makes both the libraries drop down and the reset all not work and not display tool tips. If I have removed all filters before returning Unify to the main monitor, the libraries drop down works but the reset all button does not always work.

So I can have a work-around simply by moving Unify stand alone to the un-magnified secondary monitor. But the issue on the main monitor does seem odd.

Hope this extra info helps.

Robert Wheeler


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getdunne
(@getdunne)
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Joined: 2 years ago
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Thanks for these details. I'm pretty sure the problem is related to having two monitors at different scale factors. All I can suggest for the moment is to run Unify stand-alone on the second monitor.


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bwheeler350
(@bwheeler350)
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Did a bit more testing. I forgot to mention that I have the Unify GUI set to 125% size. If I change that to 100% size, the libraries drop down works on the main monitor even when the monitor is at my usual windows setting to magnify items to 175% and the secondary monitor is still at windows magnification size 100%. So having both monitors at the same magnification setting is not mandatory.

If I have Unify GUI at 125% as usual, leave my main monitor at the usual windows 175% size, but change the secondary monitor to windows 175% size, the Unify libraries drop down works normally on either monitor, as you predicted. Also works normally if I set the main monitor to windows 100% size and leave the secondary monitor at 100% windows size. So having both monitors at the same magnification can solve the problem.

The interaction of the GUI resize option with the Windows monitor magnify items setting appears to be an important part of my initial problem. Thought the extra info might help during subsequent updates of GUI sizing routines.

Meanwhile, I can leave Unify at 100% GUI size and use computer bifocals to read the items while on the main monitor, or I can leave Unify at 125% but move it to the secondary monitor to have the interface work fully, or I can use Unify inside my DAW without problems. Changing monitor settings at the windows level won't be my solution because of the side effects on usability of other program interfaces.

Thanks for your help and for the great product.

 

Robert Wheeler


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getdunne
(@getdunne)
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Thank you for these further details. I'll look into this, but can't promise a solution anytime soon.


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bwheeler350
(@bwheeler350)
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Joined: 1 year ago
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Prioritize as needed. My opinion is that this quirk should be low in the list of things to fix. Also appropriate to give more energy to inventing new features. Still, if knowing about this makes some future improvement easier, that is great. My wish is for Unify to be sustainably successful. Great product, and I am able to function with it just fine now.


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