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Strange behavior when dragging Unify GUI

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(@ashtangakasha)
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Joined: 4 years ago
Posts: 11
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When I drag the Unify window around, it moves in jerks, and sometimes refuses to move close to the edge of my screen. This might be related to my having set the window at 150%, but I haven't tested that yet (I'm away from my studio at the moment). The behavior is as if the screen is sticky, and Unify stops and starts as I try to drag it. I've never seen this behavior with any other app. Perhaps a lot of updating is going on in the background to accommodate the moves, and this is making the app blind to the mouse for large fractions of a second. I'm running 8 cores at 4GHz off SSDs with 16G RAM and a GTX 1660 TI OC 6G PCIx16, so I don't think PC performance is an issue.

This odd behavior doesn't impact my work at all, but I can imagine on a slower machine it might be frustrating, and could generate support calls. Actually, it IS just a little annoying. IAC, it indicates something that should probably be resolved when stickier issues are wrapped up.

Allen


   
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(@getdunne)
Illustrious Member Admin
Joined: 5 years ago
Posts: 4410
 

@ashtangakasha

Thank you for this feedback. My PC is less well-spec'd than yours, but broadly similar. I use a GTX 1050Ti running three monitors at once, and I can drag Unify around very quickly with no jittering, even across monitor boundaries.

What you're observing could be related to issues other users have reported, where they get audio dropouts while e.g. moving the Unify window, or in one case, simply moving the mouse around when Unify is running. One other Nvidia user found they were able to eliminate these issues by changing the vertical sync setting (and perhaps others) in the Nvidia control panel.

If you find any settings which help, please let us know, and indeed I'd appreciate hearing about any findings which might shed light on these issues.

 


   
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(@larry-ludwick)
Trusted Member
Joined: 4 years ago
Posts: 78
 

This does bring up a great point about computers both Mac and Windows in terms of settings for music applications. I had a fairly powerful machine with 6 cores and 16 gig memory a few years back. I would often suffer dropouts. It is worth checking the many tutorials online that address these issues which have to do with the settings for a computer. I was able to reduce my dropouts significantly with a few settings related to graphics and priorities for loaded tasks. You may often find something that is running which does not have to be running at all. Applications and tasks that (one) eat up too much of you system resources and (two) should not have precedence over you music application resources.

I ended up buying a computer built and configured especially for music which has had no problems whatsoever.  No matter how powerful your system is, you can get bogged down by some very minor configuration issues.

It is worth everyone's time to watch a few of these videos and read the documents which can solve many of these problems and even bring snappy life back to older computers.


   
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(@ashtangakasha)
Eminent Member
Joined: 4 years ago
Posts: 11
Topic starter  

@getdunne

I'll check it out. Haven't had any problems with anything else so far, but it's a new puter, and I'm still installing stuff. No dropouts on anything, though, including Unify. I'll be back in the studio tonight, and will look into all the Nvidia settings. If I find anything useful, I will certainly report it here, probably in a thread of its own.

@larry-ludwick

Thanks. Yes, I routinely run through Task Manager and identify all the spurious kaka that crops up in the background. I truly don't need AcroTray twiddling away all the time, or a ton of other accessories and services. 


   
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(@ashtangakasha)
Eminent Member
Joined: 4 years ago
Posts: 11
Topic starter  

UPDATE: (still on 1.0.6)

The "strange behavior" occurs only when dragging the titlebar near the top edge of the screen. If I grab the app and drag it around randomly (as if to test its draggability), it seems normal. But if I want to position the app just a few pixels below the top edge of the screen, and I drag the titlebar slowly and carefully, it resists positioning nearer to the top than about 1.5 titlebar thicknesses. I can drag it up a couple of pixels, and then grab it again and drag another few pixels, and eventually get it up to the top edge. Fast seems to work most of the time; slow seems to get stuck most of the time.

This issue is more obvious when Unify is scaled to 150%, which is nearly full screen on an HD display. This puts the titlebar close to the top anyway, and positioning it a little higher is within the sticky range.

All I can think of is that the "maximize at top edge" behavior for normal Windows programs is involved somehow . . . .


   
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