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Unify 1.8 does not work with Dorico

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mschiff
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I've used Unify quite a bit in the past with Dorico, but 1.8 does not work. There are two instances of the plugin shown. The first crashes Dorico with the attached message. I'm sure it's loading 1.8, because I can see the interface briefly before it crashes. 

This topic was modified 6 months ago by mschiff

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mschiff
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The second shows this "window" in the screen's upper left outside of Dorico. Image attached.

The second will play the default sound from Unify, but will not let you access the Unify interface.


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mschiff
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@getdunne

Sorry, I should have mentioned that this is on a Windows 10 PC, latest version.

All other VSTs that I tested in Dorico continue to work.

This post was modified 5 months ago by mschiff

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getdunne
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@mschiff

I'm surprised that Unify v1.8 suddenly crashes Dorico, because I didn't think anything had changed from v1.7 that might affect it.

Please email the crash-log file mentioned in your first screenshot to UnifySupport@PlugInGuru.com, and I'll have a look.


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mschiff
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I may not have used Unify 1.7 with Dorico. It's been a while since I used it. I am sending 4 crash dumps now that happened in the same evening. This was with the default sound in Unify, so nothing else should be involved.

This post was modified 5 months ago 2 times by mschiff

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getdunne
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@mschiff

I received the crash reports, thank you. All I can tell from them is that you are using the VST3 version of Unify, and the crashes are caused by a bad memory access, but I can't tell where.

If Dorico supports it, could you possibly try using the VST version of Unify instead?


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mschiff
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Look at my JPG above entitled Unify-Dorico2.JPG. That is what happens when I use the VST version of Unify. It's hard to tell which version I'm using, because it just lists two instances of the word Unify in the list of VSTs, but since the crash happens with VST3, I'm pretty sure that is what happens with VST. 

At that point, when I load the VST, I can play sound, but only with the default sound in Unify. I can't get to the interface to change anything, just that little thing that shows in the JPG. The interface for Unify shows briefly, and then it reverts to the thing the JPG file shows.

This post was modified 5 months ago by mschiff

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mschiff
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@getdunne 

I updated my previous message, in case you read it already.


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getdunne
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@mschiff

I'll have to try to get hold of a copy of Dorico to reproduce this.

Does Unify work in any other DAW on your PC?


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mschiff
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@getdunne 

The only other DAW that I have is Cakewalk, and Unify works great in it. I use it for every project, usually with multiple instances. The only thing I have issues with are Spitfire plugins, and I am awaiting a response from them about that.

I believe there is an evaluation version of Dorico. I am using version 4.

This post was modified 5 months ago by mschiff

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mschiff
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@getdunne 

I just found that if I open a Dorico project that was created in a previous version with Unify included, Unify works properly. It's only if I try to load it in a new project that I have the above problems. The project was updated to Dorico v4 when it loaded.


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mschiff
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I realized that I still have v3.5 of Dorico, and I tried Unify 1.8 there and it works fine, even loading on a new empty project. I'm going to open a case with Steinberg.


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mschiff
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@getdunne

I updated Dorico yesterday to the current version that was just released, and Unify still crashes.


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getdunne
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@mschiff

I'm in communication with the developers at Steinberg now. I'll post again here only when there is meaningful news.


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mschiff
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@getdunne 

I wasn't trying to get a response, I was just keeping you posted on any additional experience with this problem, and I thought the update information might be pertinent.


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getdunne
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@mschiff

Ah, thanks for clarifying. I didn't mean to scold either; just letting you know things are advancing (slowly).


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