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Topic starter
May 31, 2026 4:47 pm
Hello fellow members, I am having a problem updating Unify2. When I am installing the updated software. During the installation, I keep getting an error message saying Access Denied. I have never had this problem before when updating Unify2. I am logged in as the Administrator. I have installed other software but never had this problem before... I need your help in solving this problem. All help is welcome!
Best
Brian
May 31, 2026 5:10 pm
@Wavesequencer please note--possible installer issue.
@unifyman2024 are you installing on a PC or a Mac?
Topic starter
May 31, 2026 7:07 pm
Hello Getdone, I am using Windows 10 on a Lenovo P50 laptop. My hard is half full 205gb of 500gb and I have 32 gb of RAM...
Thanks for your fast reply...
May 31, 2026 8:31 pm
This sounds like a system specific issue - we've not had anybody else reach out to us with v2.04.0 installation issues as far as I know - and the installer is code signed, so should not be flagged as suspicious.
Does the 'Access Denied' message come up in the installer or a general windows alert - and does it reference a specific file location?
It's possible there is something that changed with the permissions in the program install directory (C:\Program Files\PlugInGuru\Unify2).
Since you are using Windows I suggest to try using the uninstaller via the 'add or remove programs'/installed apps windows utility - this will not delete your libraries or your licenses/Unify2 settings. Then try installation again.
Another thing to check is if antivirus software is blocking installation.
This post was modified 3 months ago by Wavesequencer
Topic starter
June 2, 2026 1:08 pm
Hello Should I just reinstall Unify2 too see if this fixes my problem?
June 4, 2026 12:24 am
I'm recommending to use the un-installer first (assuming you have a prior version installed) - this is not normally necessary, but I'm suggesting it due to the file access issue you mentioned.
After running the un-installer, the c:/program files/pluginguru folder should no longer contain unify2/
Once you confirmed that folder is removed, you can run the installer again.