[Sticky] New LABS Library: Philip Glass Piano (UNFIED - Updated 2/6)
Life is Sound / Sound is Divine
Thanks for this free Philip Glass library. I recently bought Unify, after buying some of you great Omnisphere libraries, and I'm very happy with it. I'd like to ask about Spitfire Labs. How can I load these patches to be able to play with them but also to avoid the error-message that these patches can not be loaded? Also the Philip Glass piano does not download. I did not find the answer in the forum. Please find attached a picture of my screen. Hope to hear from you.
The red text indicates that Unify does not know where to find the LABS (64 bit) VST plug-in. You need to register it as described here in the Unify manual. You must register the VST, not the VST3; the plug-in file will be called LABS (64 Bit).dll.
You will also need to register the VST for the Philip Glass piano in the same way.
@getdunne Hello, thanks for your reaction. I already did the scan. But I just noticed that I did not have the Labs-app so I registered to Spitfire Audio to be able to download the Philip Glass piano. However, there is a download issue so I just wrote to their Support.. I will write back, thanks again,
@getdunne After help from Spitfires Support everything is working ok now. When installing software from Spitfire there seemed to be a known problem related to Mac. I'll copy the answer because it could be some help to others. Thanks and bye, Jaap.
Thank you for getting in touch. I'm sorry you're experiencing this issue with the app.
This is a common Mac-related issue and requires a Terminal fix if reinstalling the app doesn't work.
Please follow these steps:
1) Open the Terminal program (this program is preinstalled on all Macs)
2) Copy and paste the Terminal Command from below into Terminal
3) Press Enter
4) Enter your computer password (please note Terminal will not show as inputting characters when you are typing this in)
5) Press enter again
6) Quit Terminal
Here is the line you will need to copy and paste into Terminal.
sudo launchctl load -w /Library/LaunchDaemons/com.spitfireaudio.LibraryManagerHelper.plist
I've attached a short video on how to go about doing this if you need.
This should resolve the Helper Tool issue and allow you to use the Spitfire Audio app. If the problem persists, please let me know if and I can escalate this to our technical team for further troubleshooting.
All the best,
Introduce yourself on our community forum: https://community.spitfireaudio.com
Thank you for sharing this with the whole group! I will pass on to John and Taylor, so they're aware of this Spitfire issue.