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Topic starter
November 21, 2021 7:41 am
Hey all. I built a few Unify patches that each load up 1-4 instances of East West Play, in which I run Hollywood Orchestra Gold.
If I click around on the patches, asking Unify to load them, Unify will eventually crash, usually after clicking on fewer than 10 patches.
I don't know if there are Unify crash logs that would help, but here's what I see in the Windows 10 event viewer. This is from a Unify crash when in standalone mode:
GENERAL:
Faulting application name: Unify.exe, version: 1.6.2.0, time stamp: 0x613bf6a1
Faulting module name: MSVCR120.dll, version: 12.0.40649.5, time stamp: 0x56bc00d3
Exception code: 0xc0000409
Fault offset: 0x0000000000074a30
Faulting process id: 0x13dc
Faulting application start time: 0x01d7dea9f915c8e1
Faulting application path: C:\Program Files\PlugInGuru\Unify\Unify.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR120.dll
Report Id: 8c9be6bd-5cd4-4f04-aa67-ee971cc250fe
Faulting package full name:
Faulting package-relative application ID:
DETAILS:
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-11-21T07:33:18.9600985Z" />
<EventRecordID>107204</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-NMKJJ27</Computer>
<Security />
</System>
<Data>Unify.exe</Data>
<Data>1.6.2.0</Data>
<Data>613bf6a1</Data>
<Data>MSVCR120.dll</Data>
<Data>12.0.40649.5</Data>
<Data>56bc00d3</Data>
<Data>c0000409</Data>
<Data>0000000000074a30</Data>
<Data>13dc</Data>
<Data>01d7dea9f915c8e1</Data>
<Data>C:\Program Files\PlugInGuru\Unify\Unify.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\MSVCR120.dll</Data>
<Data>8c9be6bd-5cd4-4f04-aa67-ee971cc250fe</Data>
<Data />
<Data />
</EventData>
</Event>
November 21, 2021 3:10 pm
Thank you for reporting in such detail. The "exception code" (see https://stackoverflow.com/questions/23409809/windows-7-exception-code-0xc0000409) and the circumstances suggest this may be a problem in the East West plug-in. Please report the problem to them, and let them know we will be pleased to assist with debugging; they should contact UnifySupport@PlugInGuru.com to seek assistance.
Topic starter
November 22, 2021 6:25 am
Will do if the problem persists.
