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Unify sometimes crashes in standalone mode and in Reaper when loading East West Play patches


Dex
 Dex
(@dex)
New Member
Joined: 2 weeks ago
Posts: 2
Topic starter  

Hey all. I built a few Unify patches that each load up 1-4 instances of East West Play, in which I run Hollywood Orchestra Gold.

If I click around on the patches, asking Unify to load them, Unify will eventually crash, usually after clicking on fewer than 10 patches. 

I don't know if there are Unify crash logs that would help, but here's what I see in the Windows 10 event viewer. This is from a Unify crash when in standalone mode:

GENERAL:

Faulting application name: Unify.exe, version: 1.6.2.0, time stamp: 0x613bf6a1
Faulting module name: MSVCR120.dll, version: 12.0.40649.5, time stamp: 0x56bc00d3
Exception code: 0xc0000409
Fault offset: 0x0000000000074a30
Faulting process id: 0x13dc
Faulting application start time: 0x01d7dea9f915c8e1
Faulting application path: C:\Program Files\PlugInGuru\Unify\Unify.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR120.dll
Report Id: 8c9be6bd-5cd4-4f04-aa67-ee971cc250fe
Faulting package full name:
Faulting package-relative application ID:

DETAILS:

- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>100</Task>
  <Opcode>0</Opcode>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2021-11-21T0718.9600985Z" />
  <EventRecordID>107204</EventRecordID>
  <Correlation />
  <Execution ProcessID="0" ThreadID="0" />
  <Channel>Application</Channel>
  <Computer>DESKTOP-NMKJJ27</Computer>
  <Security />
  </System>
- <EventData>
  <Data>Unify.exe</Data>
  <Data>1.6.2.0</Data>
  <Data>613bf6a1</Data>
  <Data>MSVCR120.dll</Data>
  <Data>12.0.40649.5</Data>
  <Data>56bc00d3</Data>
  <Data>c0000409</Data>
  <Data>0000000000074a30</Data>
  <Data>13dc</Data>
  <Data>01d7dea9f915c8e1</Data>
  <Data>C:\Program Files\PlugInGuru\Unify\Unify.exe</Data>
  <Data>C:\WINDOWS\SYSTEM32\MSVCR120.dll</Data>
  <Data>8c9be6bd-5cd4-4f04-aa67-ee971cc250fe</Data>
  <Data />
  <Data />
  </EventData>
  </Event>

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getdunne
(@getdunne)
Member Admin
Joined: 2 years ago
Posts: 2954
 

Thank you for reporting in such detail. The "exception code" (see https://stackoverflow.com/questions/23409809/windows-7-exception-code-0xc0000409) and the circumstances suggest this may be a problem in the East West plug-in. Please report the problem to them, and let them know we will be pleased to assist with debugging; they should contact UnifySupport@PlugInGuru.com to seek assistance.


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Dex
 Dex
(@dex)
New Member
Joined: 2 weeks ago
Posts: 2
Topic starter  

Will do if the problem persists.


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